Now that you have your new Visa Credit Card in hand, let's get you acquainted with all it has to offer.
Enhanced technology
Added security
Real-time support
If you haven't already done so, please activate your card by calling the number on the card sticker. After you activate your card, remember to update:
Our new card management hub offers an array of added benefits to help you manage your card, make payments, personalize controls, and more. Enrollment is easy! Simply log in to your Online Banking account and select 'Credit Card Management' under the 'Services' menu to enroll your new card.
Your new credit card is now accessed by clicking on Services and then selecting Credit Card Management from the menu. The first time you use this link, you will need to accept the terms and register your card. Be sure to have your new Visa credit card handy for registration.
Follow the quick and easy steps below to update your recurring payments or to make a one-time payment:
Transactions can easily be accessed from the current billing cycle from the start of our transition to Visa Credit Cards, which began on July 1, 2024. Previous transactions can be accessed by viewing your previous statements. If you were previously enrolled in eStatements for your MasterCard Credit Card, those can be accessed in the same eStatement portal where your savings, checking and loan statements are delivered. We apologize for any inconvenience. If you need assistance identifying a transaction prior to July 1, 2024, please feel free to contact us at 303-427-5005.
This new partnership will allow Climb to provide upgraded functionality to cardholders, plus increased security.
No. None of the terms will change. Your APR, due date, minimum payment, fees, etc. will all remain the same.
New cards will be mailed out to all cardholders in late June and early July and can be activated beginning July 14, 2024.
There could be a few reasons you didn’t receive one, such as your mailing address needing to be updated in our system, arriving late in the mail, etc. If you haven’t received a card, please contact our Credit Card Member Support team at 866-820-1044 and we can check for you.
No, existing credit cards will no longer work after July 13, 2024.
Contactless cards have special computer chips in them. This enables you to “tap” your card when using an ATM or store’s checkout terminal that has a contactless symbol. Contactless cards help prevent fraud caused by skimming devices placed on ATMS and other terminals, as well as providing more efficient usage.
Cards can be activated by calling the phone number listed on the card beginning July 14, 2024.
When activating your new credit card, you will be prompted to establish a PIN. If you would like to change or add a PIN to your credit card after activation, please call the number on the back of your card.
Yes, Apple Pay, Samsung Pay and Google Pay are available. Check out our step-by-step instructions.
Yes, due to the account number change, all credit cards will need to be re-enrolled for use in mobile wallets. Check out our step-by-step instructions.
Beginning August 2024, for payments being mailed in, mail to:
Visa Payment Center
P.O. Box 660493
Dallas, TX 75266-0493
Any checks mailed to the previous address will be forwarded to the Visa Payment Center.
All refunds will be transferred to the new card.
Beginning July 14th, please call our Credit Card Member Support and Fraud team at 866-820-1044. Our Credit Card Member Support and Fraud team may also contact you to verify transactions if the transaction is flagged as irregular or potentially fraudulent.
Credit subject to approval. Review rates and terms. Learn about the Visa Guide to Benefits and Roadside Dispatch.
Manage your accounts worldwide with free Online and Mobile Banking* and free eStatements. In the U.S., funds are accessible at nearly 30,000 fee-free CO-OP ATMs and over 5,600 CO-OP Shared Branch locations.
